1. Commissioned Works
I create custom artworks according to client specifications, in line with my personal artistic style, excluding portraits. Preliminary sketches or digital drafts are provided for approval before the final work begins.
Commissioned artworks are final sale and cannot be returned.
Payment: 50% upfront at the start of the commission, 50% upon completion. Shipping occurs only after full payment is received.
Delivery: Timelines depend on the complexity of the work and are communicated individually.
—
2. Shipping & Delivery
All original artworks are carefully rolled and shipped in protective tubes or boxes, ensuring they arrive safely and in perfect condition. While framed delivery is available upon request, please note that it involves additional costs and carries a higher risk during transit.
International professional couriers are used, with tracking and insurance included. Delivery times vary depending on the destination.
—
3. Certificate of Authenticity
Each original artwork comes with a Certificate of Authenticity, signed and stamped by the artist.
The certificate includes the title, year of creation, technique, dimensions, and the artist’s signature.
—
4. Payments
Payments are accepted via direct bank transfer. Shipping occurs only after payment is confirmed.
Third-party platforms are generally avoided to prevent potential delays or restrictions.
—
5. Return / Cancellation Policy
All artworks are carefully packaged to ensure safe delivery.
Original artworks and prints are non-refundable. In the unlikely event of damage during transit, the issue must be reported within 48 hours of delivery and supported with photographic evidence. Claims submitted after this period may not be accepted.
—
6. Artwork Care & Maintenance
To preserve quality:
Avoid direct sunlight
Avoid excessive humidity
Avoid dusty environments
Gentle cleaning methods are recommended. Framing and display guidance can be provided.
—
7. Exhibitions & Installations
Artworks may be viewed at scheduled exhibitions or private showings. Information on past and upcoming exhibitions is available for context and provenance.
—
8. Intellectual Property & Rights
All digital images remain the property of the artist. Clients may display or use images for personal purposes. Commercial use requires explicit permission.
—
9. Additional Information
Eco-friendly packaging is used when possible
Notes on the creative process may be included
Contact details are provided for specific inquiries
—
10. Prints on Canvas
High-quality reproductions are available via Printful or Printify.
Canvas prints are mounted on frames and shipped fully assembled. Local international distribution ensures faster delivery and reliable service.
—
11. Frequently Asked Questions (FAQ)
Answers to common questions about:
Order processing
Shipping
Payment
Artwork care
This section clarifies doubts and improves the customer experience.
